PRIVACY POLICY

1. INTRODUCTION

Welcome to Rivlz ("we," "our," or "us"). This Privacy Policy explains how SERIOUSLY FUN RIVALRY PTY LTD collects, uses, discloses, and protects your personal information when you use the Rivlz mobile application (the "App") available on iOS and Android platforms.

By using Rivlz, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use the App.

2. INFORMATION WE COLLECT

2.1 Information You Provide Directly

Account Information:

• Name
• Email address
• Phone number
• Profile picture
• Date of birth
• Gender
• Location/address
• Bio and profile description

Authentication Information:

• Login credentials
• Social media account information (when using Google, Apple, or Facebook sign-in)

User-Generated Content:

• Sports match results and scores
• Photos and images uploaded to the App
• Comments and reactions on posts
• Messages sent to other users
• Group memberships and activities

Contact Information:

• Phone contacts (with your permission) to help you find friends on Rivlz

2.2 Information Collected Automatically

Device Information:

• Device type and model
• Operating system and version
• Unique device identifiers
• Mobile network information
• IP address

Usage Information:

• App features accessed
• Time and date of activities
• Interaction with other users
• Search queries
• Performance data and crash reports

Location Information:

• Precise geolocation data (with your permission)
• Location associated with sports activities and matches

Camera and Photo Library:

• Access to camera for taking photos
• Access to photo library for uploading images

2.3 Information from Third Parties

Social Media Platforms:

When you authenticate using Google, Apple, or Facebook, we receive:

• Profile information (name, email, profile picture)
• Public profile data you've authorized us to access

Push Notification Services:

• Device tokens from Firebase Cloud Messaging for sending notifications

3. HOW WE USE YOUR INFORMATION

We use the collected information for the following purposes:

3.1 Core App Functionality

• Create and manage your account
• Enable you to post and track sports match results
• Facilitate social connections (following, messaging, groups)
• Display your profile to other users
• Process and display photos and images

3.2 Communication

• Send push notifications about app activity
• Respond to your inquiries and support requests
• Send important updates about the App
• Notify you about matches, comments, and social interactions

3.3 Personalization and Improvement

• Personalize your experience and content
• Analyze usage patterns to improve the App
• Develop new features and services
• Conduct research and analytics

3.4 Safety and Security

• Detect and prevent fraud and abuse
• Enforce our Terms and Conditions
• Protect the rights and safety of users
• Comply with legal obligations

3.5 Location-Based Services

• Display location information on sports activities
• Connect you with nearby users and events
• Provide location-based features

4. HOW WE SHARE YOUR INFORMATION

4.1 Public Information

The following information is visible to other Rivlz users:

• Your profile information (name, profile picture, bio)
• Sports match results and activities you post
• Comments and reactions on public posts
• Your followers and following lists
• Group memberships

4.2 Third-Party Service Providers

We share information with trusted service providers who assist us in operating the App:

Cloud Storage and Image Hosting:

• Cloudinary - Primary image hosting and processing
• Amazon Web Services (AWS) S3 - Legacy image storage

Authentication Services:

• Google Sign-In
• Apple Sign-In
• Facebook Login

Push Notifications:

• Firebase Cloud Messaging - Delivering push notifications

Backend Infrastructure:

• Heroku - Backend server hosting

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to:

• Court orders or legal processes
• Government or regulatory requests
• Protection of our rights, property, or safety
• Investigation of fraud or security issues

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4.5 With Your Consent

We may share your information for other purposes with your explicit consent.

5. DATA STORAGE AND SECURITY

5.1 Data Storage

• Your data is stored on secure servers hosted by Heroku
• Images are stored on Cloudinary and AWS S3
• We use PostgreSQL databases with encryption

5.2 Security Measures

We implement industry-standard security measures including:

• Encryption of data in transit (HTTPS/TLS)
• Secure authentication using JWT tokens
• Regular security audits and updates
• Access controls and authentication
• Secure cloud infrastructure

5.3 Data Retention

• We retain your information for as long as your account is active
• You may delete your account at any time through the App settings
• Upon account deletion, we will remove or anonymize your personal information within 30 days, except where retention is required by law

6. YOUR RIGHTS AND CHOICES

6.1 Access and Update

You can access and update your profile information at any time through the App settings.

6.2 Account Deletion

You have the right to delete your account and associated data through the App settings. Upon deletion:

• Your profile will be removed
• Your posts and content will be deleted
• Your personal information will be permanently removed from our active databases

6.3 Location Services

You can enable or disable location services through your device settings.

6.4 Push Notifications

You can manage push notification preferences through:

• App settings
• Device notification settings

6.5 Contact Access

You can revoke access to your contacts through your device settings.

6.6 Marketing Communications

You can opt out of promotional emails by following the unsubscribe link in the email.

6.7 Data Portability

You may request a copy of your personal data in a portable format by contacting us at sean@rivlz.com

7. INTERNATIONAL DATA TRANSFERS

Rivlz operates primarily in Australia and the United States. Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws.

By using the App, you consent to the transfer of your information to Australia, the United States, and other countries where our service providers operate.

8. CHILDREN'S PRIVACY

Rivlz is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information immediately.

If you believe we have collected information from a child under 18, please contact us at sean@rivlz.com

9. THIRD-PARTY LINKS AND SERVICES

The App may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

10. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the new Privacy Policy in the App
• Updating the "Last Updated" date
• Sending you a notification (if required by law)

Your continued use of the App after changes become effective constitutes acceptance of the revised Privacy Policy.

11. YOUR PRIVACY RIGHTS BY JURISDICTION

11.1 Australian Privacy Rights (Privacy Act 1988)

If you are an Australian resident, you have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Complain to the Office of the Australian Information Commissioner (OAIC)

11.2 California Privacy Rights (CCPA)

If you are a California resident, you have the right to:

• Know what personal information is collected
• Know whether personal information is sold or disclosed
• Opt-out of the sale of personal information (we do not sell personal information)
• Request deletion of personal information
• Non-discrimination for exercising your rights

11.3 European Privacy Rights (GDPR)

If you are in the European Economic Area, you have the right to:

• Access your personal data
• Rectify inaccurate data
• Erase your data ("right to be forgotten")
• Restrict processing
• Data portability
• Object to processing
• Lodge a complaint with a supervisory authority

12. CONTACT US

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

13. DATA PROTECTION OFFICER

For privacy-related matters, you may contact our designated privacy contact at:
sean@rivlz.com

14. COOKIES AND TRACKING TECHNOLOGIES

The Rivlz mobile app does not use browser cookies. However, we use similar technologies including:

• Local storage for app preferences
• Analytics tools to understand app usage
• Device identifiers for authentication and security

You can manage these through your device settings.

15. DO NOT TRACK SIGNALS

The App does not respond to Do Not Track (DNT) signals as there is no industry standard for how mobile applications should respond to such signals.